Privacy policy

Koullouna Box (“Koullouna Box”, “we” or “us”), the operator of this website, is committed to preserving the privacy of those who visit the www.koullounabox.com site (the “Site”). This document will outline how we gather and utilize various sources of information obtained during your visit to the Site. This Privacy Policy applies solely to information collected on the Site and is made a part of and incorporated into the Terms and Conditions for the Site.

This Privacy Policy communicates how, when, and why we gather information about our customers and what we do with it.

PERSONAL INFORMATION

If you subscribe to Koullouna Box and/or place an order through koullounabox.com, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself ("Personal Information").

We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address, and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you. Koullouna Box will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission.

NON-PERSONALLY IDENTIFIABLE INFORMATION

In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information"). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site including both offline and online sources.

We will not share or disclose your information to anyone except as described in this Privacy Policy.

ENHANCED AND PERSONALIZED SHOPPING EXPERIENCE

We use Personal Information in order to give you a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site, and its features including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.

We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information. In connection with their performance of services to maintain and operate the Site and certain features on the Site certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

AFFILIATES; CONSULTANTS; THIRD PARTIES

Unless you specifically consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site, enhance its functionality, assist with the processing of your purchases, or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.

LAW ENFORCEMENT AND INVESTIGATIONS

Please note that Koullouna Box reserves the right to and may disclose Personal Information about you in response to (a) requests from the state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.

CHANGE OF CONTROL

Please also note that we do reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this Privacy Policy.

SWEEPSTAKES

If you submit your email address to be added to a mailing list or Sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from Koullouna Box and its promotional partners along with Site updates. Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to hello@koullounabox.com.

REFERRALS

If you elect to use our referral services for informing a friend about our Site we ask you for the friend's name and email address. Koullouna Box will automatically send the friend an initial email inviting them to visit or transact with the Site. Koullouna Box may also send additional emails reminding your friend that you referred them. Additionally, you may send additional "Nudges" to your friend to remind them to sign up. Koullouna Box stores this information for the sole purpose of sending these referral emails and tracking the success of our referral program. The friend may contact Koullouna Box to request the removal of this information from our database and to stop receiving Nudges.

Use of Cookies

Our Site may pass a "cookie" (a string of information that is sent by a website to be resident on your system's hard drive, and/or temporarily in your computer's memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. The Site may use cookies in online catalogs to keep track of your status and contents of your shopping cart. or to retain information gathered in cookies to allow you access to password-protected areas of the Site. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site.

Pixel Tags Or Beacons

In addition to cookies, we also collect Aggregate Information through the use of "tracking pixels," also known as "beacons." A tracking pixel is a transparent graphic image (usually 1-pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows for the collection of information regarding the use of the web page that contains the tracking pixel. We use tracking pixels to tell when an advertisement has been clicked on or otherwise interacted with, and use that information to judge which advertisements are more appealing to users. In some cases, we use third-party service providers to help us collect and analyze this information. You can also generally opt-out of receiving personalized ads from third party advertisers and ad networks.

How We Protect Your Information

We are committed to protecting the information we receive from you. However, Koullouna Box will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, Koullouna Box cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to hello@koullounabox.com.

You may also update or change your Personal Information or Preferences by sending email to hello@koullounabox.com. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

Enforcement and Dispute Resolution

Koullouna Box uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.

Children's Privacy and Parental Controls

This Site is not intended for persons under the age of 13, and we have no intention of collecting or soliciting Personal Information from persons under the age of 13. If you are not 13 or older, you are not authorized to use the Site or the App. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 13 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.

Links To Third Party Sites

Our Site may contain links to other websites, including our affiliated or co-branded websites. Other websites may also reference or link to our Site. These "other" domains (websites) are not controlled by Koullouna Box. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every web site that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites. Visiting these other websites is at your own risk.

Site Terms and Conditions

Use of this Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

Privacy Policy Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted. Please check this page periodically for changes to this Privacy Policy. If we make any change to this Privacy Policy that we in our sole discretion deem material, we will notify you in a manner we deem appropriate.

If you have any questions about the Koullouna Box Privacy Policy please contact us at hello@koullounabox.com